This policy explains when, why and how we handle your personal data that we receive from yourself who visit our website, sign up or purchase, book any of our services or request or contact us in any other manner.
At Meet & Greet Reservations, safeguarding and handling your personal data in a compliant way is important to us. We understand and respect the importance of guarding your privacy and are committed to protecting your personal data. The policy also details the conditions under which we may disclose the information to others and how we keep it secure.
From time to time, we will update this privacy notice as we undertake new personal data practices or adopt new privacy policies. We will always document when the privacy notice was last updated.
While we encourage clients to read our privacy policy in full, we do have a number of guiding principles we operate by
if you are ever concerned or have question about how your personal data is collected or used, please contact us at bookings@meetandgreetreservations.co.uk
We may collect data about you in the following ways:
If you are simply viewing our website, then we will collect the following information within our logs:
· If you sign up to use our service or promotional offers or book through us, we will then collect the following information:
While not actively collected we may store any other personal information that you may disclose during live chat, support tickets or emails.
A cookie is a small file saved on your computer that is used to help store preferences and other information that is used by websites you may visit. We use cookies for the Following:
The data that we collect from you is stored in the UK but it may be processed by staff operating outside the EEA (European Economic Area) who work for us. Such staff may be engaged in, among other things, the fulfilment of your order, booking, the processing of your booking details and the provision of support services. By submitting your personal data, you agree to the processing of this data outside of the EEA. We take all steps necessary to ensure that your data, regardless of where it is processed, is treated securely and in accordance with this privacy policy and the GDPR (General Data Protection Regulation) .
We treat all data with the utmost care and take appropriate steps in compliance with data protection regulation to ensure it is kept safe.
We use information held about you in the following ways:
Data protection law sets out the conditions under which personal data can be collected and which we use as the basis for collection and processing, these include:
Your data will be kept until it is no longer required for the purpose of its collection. At the end of the retention period the data will either be deleted or anonymized so it can no longer be linked back to an individual. Personal data linked to purchases or any other financial transaction are kept for a minimum of 6 years as required by UK law to retain financial data.
Like many websites we use a number of third-party services for functionality such as email sign-up and payment processing. The following is a list of companies we share data with on a day to day basis. This list does not include services we share anonymous data with or that provide services on an ad-hoc basis such as car park service providers. All the suppliers below have been carefully selected to ensure they provide suitable protections under GDPR.
Stripe is used to provide secure credit and debit card processing services. If you choose to pay by this method then your card details, name, address and email will be transmitted to Stripe securely for the processing of payment and for fraud prevention. If you choose to store your card details then this will be saved alongside your name, address and email on Stripe’s servers. Privacy Policy: https://stripe.com/gb/privacy
Trustpilot provides online reviews of goods and services, if you make a purchase and with your consent we may share you email address for the purpose of sending you an email invitation requesting a review, this is a onetime invitation. Any reviews are published under Trustpilot’s own terms and conditions and privacy policy. Privacy Policy: https://legal.trustpilot.com/end-user-privacy-terms
We use Google AdWords remarketing services on our blog and forum to display our ads on third party websites (including Google) to previous visitors of those pages, this is done in the form of a cookie that contains anonymous data regarding your visit.If you have a google account you can opt-out of receiving these ads here http://www.google.com/settings/ads.Google are also a member of the NAI (Network Advertising Initiative), you can also use their site to opt out here http://www.networkadvertising.org/managing/opt_out.asp
Like many websites we use Google Analytics to collect anonymous data about the users of our sites such as how often they visit, what pages they visit, what time they visit, how long the stay and what country they are visiting from. This data is collected using cookies and from your IP address, the resulting statistics are used for the following purposes:
You can prevent Google Analytics from collecting this information by installing the google opt-out browser addon:
https://tools.google.com/dlpage/gaoptoutTo learn how Google uses data collected from our own and partner sites please see the following link:
https://policies.google.com/privacy/partners?hl=en-GB&gl=uk
All our marketing emails are opt-in, we will never sell on your details or pass them on to third parties for marketing purposes. If you have opted in to receive these then you can opt out at any time in one of three ways:
Under GDPR (General Data Protection regulation) you have a number of rights relating to your personal data, these will come into force on the 25th May 2018, for further information please see https://ico.org.uk
· If you make a request, we have one month to respond to you. If you would like to exercise any of these rights (see Contacting Us).
We keep our privacy policy under regular review, you can always find the latest version at the URL below:
bookings@meetandgreetreservations.co.uk
Questions, comments and requests regarding this privacy policy are welcomed, you can contact us in the following ways:
